WHY SHOULD I JOIN THE CATHERINES REWARDS3 PROGRAM?
Members of Catherines Rewards earn Points toward Rewards Certificates to redeem on future purchases with or without a Catherines Platinum Credit Card. The savings get even better the more you shop.
HOW DO I JOIN CATHERINES REWARDS?
To join Catherines rewards, click the "Enroll Now" button on the main account page of your Catherines.com web account. If you haven't created a Catherines.com web account, signup for one under Account in the upper right corner of this website.
HOW DO I EARN POINTS TOWARDS REWARDS CERTIFICATES?
Earn Points on Earning Activities (which is defined and described in the full Terms and Conditions). For example, for Earning Purchases earn Points per $1 spent on qualifying Catherines merchandise purchases, which vary by level. Earn an additional 5 Points per $1 spent when you use your Catherines Platinum Credit Card. There is no limit to how many points you can earn in a year!
WHEN WILL I SEE MY POINTS AND REWARDS IN MY ACCOUNT?
Points for Earning Purchases at Catherines.com or through Catherines call center qualify for Points as each item has shipped. Such Points will appear as pending in your Program Account for approximately thirty (30) days of the last item(s) shipped, at which point they will show as available. Points are placed in a pending status for approximately 30 days after they are earned. Any Points associated with an item that is returned will be deducted from the pending Points.
Points earned will have a rolling 12-month expiration date. Therefore, Points accrued under this Program expire 12 months from the date they are earned. Points will be converted on a “first in, first out” basis, such that the first Points earned will be the first Points converted to a Rewards Certificate.
WHAT ITEMS ARE EXCLUDED FROM EARNING POINTS?
Members do not earn Points on purchases of a gift card, but do earn Points upon redemption of a gift card. Points are not accrued for previous purchases, existing special orders, non-Catherines merchandise, gifts-with-purchase, giveaways, coupons, credit card payments, processing charges, delivery surcharges, shipping and handling, taxes, or state and any other applicable governmental fees, and are calculated after deduction of any discounts.
HOW WILL I RECEIVE MY REWARDS CERTIFICATES?
Points are automatically converted to Rewards Certificates after they have vested for 30 days and meet the minimum fulfillment threshold. Those Points will be removed from your Rewards Account balance and the corresponding Rewards Certificates will be sent to you via email at the email address associated with your Catherines Rewards Account, and accessible on your Program Account online (or by other means in our sole discretion). If you earn multiple Rewards Certificates at a time, they will be combined and included within one (1) email/certificate.
There’s no limit on the number of Rewards Certificates that can be earned in a given month. However, each member is limited to the use of ten (10) Rewards Coupon Codes per day, regardless of overall value.
Once you’ve earned a Reward Certificate, you will receive your certificate code via email. In addition, the Reward Certificate will appear in your Catherines.com web account.
WHERE CAN I REDEEM MY REWARDS CERTIFICATES?
Rewards Certificates can be redeemed on all of the FullBeauty Brands sites: catherines.com, womanwithin.com, roamans.com, jessicalondon.com, swimsuitsforall.com, onestopplus.com, kingsize.com, brylanehome.com, ellos.us, intimatesforall.com, shoesforall.com and fullbeauty.com as well as on orders placed through the Call Center. In order to redeem your Rewards Certificates over the phone, tell an associate you have an available Rewards Certificate and provide the phone number and email address associated with your Rewards Account.
To redeem online, enter your Reward Certificate code in checkout under the Payment Details sections.
Each Rewards Certificate will expire as disclosed on each individual Rewards Certificate and will be valid for a minimum of 30 days after it is issued. Be sure to spend them ASAP. After all, you earned them!
WHAT IMPACT DOES A RETURN HAVE ON MY POINTS AND REWARDS CERTIFICATES?
If you return a purchase for which you earned Points, the Points associated with your Program Account will be reduced by the number of Points equivalent to the amount of the refund you receive. In the event of an even exchange, any Points earned in association with the original purchase will remain. In the event of an exchange of an item of lesser value, the difference in value from your original purchase will be deducted from your Program Account. Such deductions may result in a negative Points balance, in which case, any Points you earn will be applied to reduce that balance and your Points will not be converted until you again have a positive balance.
HOW DO I UPGRADE TO THE NEXT LEVEL?
Spend at least $350 within a calendar year to achieve Select status or $800 within a calendar year to achieve Elite status and your upgrade will be effective immediately upon reaching the spend threshold.
HOW DO I UPDATE MY EMAIL ADDRESS OR PHONE NUMBER ASSOCIATED WITH MY REWARDS ACCOUNT, OR CANCEL CATHERINES REWARDS?
One way to change your email address or phone number is to simply log in to your online account and update your information under My Account. You can also call our Customer Service team at 1-800-489-3616.
You can cancel your participation in the Catherines Rewards Program by calling Catherines customer service team at 1-800-489-3616. If you cancel your participation in the Catherines Rewards Program, you will no longer earn Points and Rewards Certificates or other program benefits. Your unused and unexpired Points and Rewards Certificates will be forfeited.
