International Orders

Ordering

Placing your order with us is simple.

We will automatically detect the country you are accessing our site from and default to that country and currency for you.

If you would like to change the country or currency options, click on the Flag at the bottom left-hand side of our website. You can then select the appropriate country and currency.

Pricing and Promotions

International orders are not eligible for:

  • Free Shipping
  • Free Returns
  • Merchandise Exchanges
  • Gifts with Purchase
  • Catherines credit card reward points
  • Purchase of Catherines Perks membership or renewal

Other promotional restrictions may apply. Please contact us with any questions.

Exchange Rates

Foreign exchange rates are determined by Borderfree and are based on interbank rates of exchange. These rates correspond with the average aggregate exchange rates that would otherwise be applied to an e-commerce transaction.Foreign exchange rates are determined by Borderfree and are based on interbank rates of exchange. These rates correspond with the average aggregate exchange rates that would otherwise be applied to an e-commerce transaction.

Exchange rates are updated on a daily basis. You will receive a message if exchange rates have been updated while you are shopping.

Duties and Taxes

Your order total is guaranteed at the exchange rate set when your order is placed. International taxes, tariffs, and value-added (VAT) will be calculated into your final order total during Checkout and can be viewed under 'Duties & Taxes.'

Duty, customs tariffs and VAT are set by the destination country. They are determined based on the purchased merchandise's country of origin or manufacturing and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that Borderfree supports. The amount of the applicable duty, tariffs, taxes and VAT will vary by country and will be determined and guaranteed by Borderfree during Checkout.

Payment Options

Visa, MasterCard, American Express, PayPal, China Union Pay and Alipay

Pricing Policy

Price adjustments cannot be made on international orders.

Merchandise Exceptions

  • Gift Cards and e-Gift Cards are not available for purchase or redemption on international orders.
  • Please note there are some items that are not eligible for international shipping.
  • The maximum order value for international shipments is $2,500 (USD).
  • Cancelling an Order

Once your order has been processed it cannot be changed or canceled. Please make sure to review the details of your order before you check out. If an item is canceled from your order for any reason, you will not be charged for the item(s).

Sign in/Create an Account

Sorry, the 'My Account' feature is not yet set up for our international shoppers.

Contact us

If you need help, our Customer Service agents are here to assist (English speaking only). Please call 00-1-954-970-2205.
Hours: Mon-Sat: 8am-10pm and Sun: 10am-10pm(EST)
Feel free to email us anytime from our contact us page.